Orders placed by noon ET Monday to Thursday, or by 10:00 am ET on Friday, usually ship the same business day. Most GTA orders arrive in 1–2 business days.
Processing
Orders are packed and handed to the courier the same business day when placed before the cutoff.
Orders after the cutoff, or on weekends and statutory holidays, ship the next business day.
Now and then a courier misses its scheduled pickup. If that happens, your order goes out on the next pickup and we’ll email you if the delay is more than one business day.
Large bulk orders may need 1–2 extra business days. We’ll confirm the ship date by email.
Estimated Delivery After Shipping
| Destination | Business Days |
|---|---|
| Greater Toronto Area | 1–2 |
| Rest of Ontario and Quebec | 2–4 |
| Manitoba, Saskatchewan, Alberta | 3–6 |
| British Columbia | 4–7 |
| Atlantic Canada | 3–6 |
| Territories and remote areas | 7–14 |
These are courier estimates, not guarantees. Weather, peak season and remote addresses can add time.
Carriers and Tracking
We ship with all major Canadian couriers. For each order we pick the courier with the best combination of price and delivery time to your address.
You’ll get a tracking number by email as soon as your order ships. You can also find it under My Account → Orders.
Shipping Cost
Shipping is calculated at checkout based on your order’s weight, size and destination.
Where We Ship
We ship anywhere in Canada. Checkout only accepts Canadian addresses.
United States: We can ship to the US by quote only. Email hello@xtremeedeals.com with the items and your ZIP code.
You pay shipping plus all US duties, tariffs and customs brokerage fees, which the courier collects from you before delivery. These charges can be significant for steel hardware.
Duties, tariffs and brokerage are non-refundable. If you refuse a shipment, return freight and any charges we incur are deducted from your refund.
Damaged or Missing Packages
If your order arrives damaged, or tracking shows it delivered but you don’t have it, contact us within 7 days at:
Phone: 1-800-704-1607
Email: hello@xtremeedeals.com
We’ll open a claim with the courier and replace or refund the order. You won’t have to wait for the courier’s claim to finish.